Training Courses
In-depth Training at Our Factory Facility
Hands-on training right next to where our products are built
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AERCO offers a wide range of high-quality onsite and online training courses to enable you to represent AERCO to the best possible extent and deliver maximum value to your customers.
Our hands-on, in-person courses take place at our Watts factory facility in Blauvelt, NY, the home of AERCO. The courses are designed to provide practical skills that you can apply right away and is comprised of a blend of classroom and hands-on instruction to cover the topic in depth.
On our online learning management system platform, Watts Works (LMS), technicians can keep skills and certifications up to date through e-learning courses, videos and other helpful tools.
Discover our in-person courses
AERCO Trained Technician (ATT)
The AERCO Trained Technician (ATT) course is a four-day on-site factory training certification course. The ATT course is comprised of modules of comprehensive classroom and hands-on instruction that cover AERCO’s boilers and water heaters in the areas of operational theory of the equipment, controllers, components, combustion calibration, startup, maintenance, communications and more.
This course is limited to 12 attendees and is only offered to service companies, contractors and AERCO sales representatives who perform start-up and continuing service on AERCO's gas-fired equipment. Attendees can go on to take the AERCO Master Technician (AMT) course to further develop their skills set.
Course length: 4 days
Benchmark (BMK) Thousand Series Boilers
This course has been designed to familiarize the end user with the theory, operation and terminology surrounding AERCO's gas direct-fired Benchmark boilers (1000-6000 MBH). The course covers component overview and troubleshooting, maintenance, control systems, and combustion calibration.
The class is 60% classroom training and 40% hands-on in the lab. Students will rotate in small groups through several workstations, reinforcing in a hands-on format the topics presented. Students attending this course will receive a Certificate of Completion. This course does not carry any certification.
Course length: 1 1/2 days
Legacy Benchmark and KC1000
This course has been designed to familiarize the end user with the theory, operation and terminology surrounding AERCO direct-fired Benchmark legacy boilers such as the 1.5, 2.0, and 3.0, as well as the KC1000 line of boilers and water heaters. The course covers component overview and troubleshooting, maintenance, control systems, and combustion calibration.
The class is 70% classroom training and 30% hands-on in the lab. Students will rotate in small groups through several workstations, reinforcing in a hands-on format the topics presented. Students attending this course will receive a Certificate of Completion. This course does not carry any certification.
Course length: 1 1/2 days
Edge Controller for the Service Technician
This single-day, hands-on course is designed to provide the AERCO service technician with an overview of the AERCO Edge Controller. It will expose the student to all the new features and functions and familiarize them with basic screen navigation. Combustion Calibration, Boiler Sequencing Technology (BST) and Communications will also be covered, and hands-on activities in the Training Lab will build upon and reinforce the knowledge learned in the classroom earlier in the day.
Course length: 1 day
AERCO Master Technician (AMT)
Building on the ATT course and the technician's prior service experience and training, AMT covers more advanced service and diagnostic procedures. Become familiar with the complete line of AERCO's current product offerings, including water-to-water and steam-to-water products, controllers, retrofitting them, water quality, contaminated combustion air, the top-10 hotline calls, onAER, AERtrim, combination plants, and modules of an advanced nature on gas-fired products.
This course builds on the technician's prior service experience and training to cover more advanced service and diagnostic procedures. The class is 70% classroom training and 30% hands-on in the lab. Students attending this course will receive a Certificate of Completion. This course does not carry any certification.
Course length: 4 days
Additional Courses - Available by Request
Additional courses available by request include, but are not limited to:
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Water Quality and Sampling Analysis (1/2 day)
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AERCO U Bootcamp* (2 days)
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Modulex Boilers for End Users (1 day)
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Innovation Water Heaters for End Users (1 1/2 days)
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AM Series Boilers and Water Heaters for End Users (1 day)
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Controls and Communications (Protonode) (1 day)
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Benchmark 5000/6000 Boilers (1 day)
*The class is designed for AERCO rep firm employees only.
Please email [email protected] to request a course.
Available Course Dates
The following start dates of courses shown below have been scheduled for the coming months. All courses take place onsite at our Blauvelt (NY) factory facility.
Note that the enrollment process begins with a registration form being filled out and forwarded to the student’s local rep firm for processing.
Course Start Dates
*Closed - class full.
All courses are subject to availability. For future, tentative course dates, please contact [email protected].