Benchmark Platinum 2500 and 3000

Benchmark® Platinum Saves Time and Money, Simplifies Start-ups and Maintenance, and Strengthens System Efficiency and Performance.

AERCO’s Benchmark Platinum condensing boiler optimizes hydronic systems delivering up to 9% additional efficiency through patented technology and innovative features. It enables precise combustion by self-correcting problems caused by external variables, such as fluctuations in combustion O2 levels, air temperature, occupancy/loads and gas pressure, so your unit operates as it was designed and as you expected. Benchmark Platinum saves time and money by reducing install, start-up and annual operating costs; simplifies start-up and maintenance; and strengthens system performance and efficiency resulting in the lowest cost of ownership.

  • AERtrim: patented O2 Trim technology
  • Edge Controller: advanced features such as EZ Setup and Combustion Calibration Assist
  • Edge Mobile App: enables full unit setup and control with enhanced diagnostics and configuration capabilities; freedom to move around the unit when configuring, diagnosing and troubleshooting
  • Dual Returns: enables maximum efficiency and application flexibility
  • onAER: predictive maintenance analytics tool ensures system operates at peak performance
  • Industry-Best Warranty

Download the Edge Mobile App now: iOS and Android.  

Incorporating AERCO’s highly reliable, stainless steel fire-tube heat exchanger, the Benchmark Platinum’s 2500 and 3000 provide engineers, facilities management, and building owners with the flexibility to fit in both retrofit and new construction that require one or multiple 2500 MBH boilers. 

Proper schedule detail with notes is crucial to ensure you get the product you want. AERCO is pleased to offer pre-populated autoCAD schedules for all products.

Click here for Benchmark Platinum autoCAD schedules.

Features and Benefits

  • Edge Controller and Mobile App
  • AERtrim patented O2 Trim technology (standard)
  • Dual Return water connections (standard)
  • Natural gas, propane, or dual fuel (model dependent)
  • 20:1 turndown ratio (5%)*
  • Stainless steel fire tube heat exchanger
  • Backup Manager
  • Controls combination plant (space heating and domestic hot water) with additional backup performance logic
  • Capable of variable primary flow Installations
  • NOx emissions capable of 9PPM or less @ all firing rates*
  • Compact footprint
  • Precise temperature control
  • On-board Boiler Sequencing Technology (BST)
  • Ducted combustion air capable
  • Easy open access for service
  • Acceptable vent materials AL29-4C, Polypropylene, PVC, cPVC (model dependent)
  • Reliable quiet operation
  • Controls options:
    • Constant setpoint
    • Indoor/outdoor reset
    • Remote setpoint
    • 4-20mA signal or ModBus

*depending on capacity


Edge Controller
With advanced features such as EZ Setup, the Edge Controller will save you time and money by reducing install, start-up and annual operating costs; simplify start-up and maintenance; and strengthen system performance and efficiency resulting in the lowest cost of ownership. Edge also delivers many industry firsts including automated flow balancing, combination plant setup through manager, (i.e., setup and manage two boiler groups for heating and hot water with swing boilers in combination plant), Combustion Calibration Assist, and the ability to submit service forms to AERCO directly from the app.


Edge Mobile App
The Edge Mobile App enables full unit setup and control, incorporating all the functionalities of the touchscreen controller, but with added benefits of enhanced diagnostics and configuration capabilities on a large screen. You’ll also be able to trend multiple parameters of unit performance on one screen and submit service forms directly from the app. Edge Mobile App further simplifies start-up and maintenance by giving you the freedom to move around the unit when configuring, diagnosing and troubleshooting. Available on iOS and Android.  


AERtrim
Advanced combustion control systems in high efficiency boilers need to maintain precise air/fuel ratios in order to work properly and maximize efficiency. However, environmental variations (such as humidity, atmospheric pressure, filter dust loading, delivered gas energy content and other factors) can often wreak havoc on gas boilers causing them to deviate from the ideal oxygen-fuel ratio.

AERCO’s innovative, patented AERtrim monitors the actual conditions of the Benchmark Platinum and self-adjusts its combustion process to ensure your system is operating at optimal O2 levels and peak system efficiency. With proper O2 levels, you’ll have greater uptime reliability, save money with increased efficiencies, produce lower emissions, and create the ideal environment for condensing to occur. You’ll also lowers operating and maintenance costs and receive an additional 1-2% in seasonal efficiency gain. Oxygen levels can be directly displayed on the unit in real time or be remotely moni­tored via Modbus or onAER, giving customers the ability to measure the emissions level and fuel economy of the boiler without traditional combustion calibration devices.


Dual Returns 
With Benchmark Platinum’s Dual Returns, AERCO enables you to take full advantage of your premium Benchmark boiler by helping you design the most efficient system possible.

Most traditional boilers only have Single Returns which limit engineers to designing generic applications that force the blending of hot and cold water temperatures, which create a small Condensing Zone in the Heat Exchanger thereby reducing efficiencies. However, Benchmark Platinum’s Dual Returns allow engineers to take full advantage of diverse load demands specific to a site and design a customized system that maximizes operation efficiencies by keeping cold water separate creating a much larger Condensing Zone thereby enhancing boiler efficiency up to an additional 7%.

Dual Returns are ideal for applications that feature combination systems including, but not limited to Multi-zone space heating, space heating with domestic hot water combination systems, radiant floor heating, pool heating, snow melt, and supplementary heat for heat pump systems.


Industry-Best Warranty
In addition to all the advanced features of the Benchmark Platinum, AERCO also provides the best warranty in the industry:

  • 15-Year Heat Exchanger - Thermal Shock, Condensate Corrosion, Manufacturing Defect
  • Five-Year Burner
  • Three-Year C-More Controller
  • Two-Year Parts Warranty

onAER 
Benchmark Platinum boilers come onAER-ready with a 5-year subscription standard. AERCO’s onAER predictive maintenance tool enables users to view boiler plant operation and status, track performance and efficiency, and set and view alerts such as faults or maintenance. onAER can be set to provide alerts to local AERCO factory-trained technicians, offering additional peace of mind, ensuring the utmost uptime reliability. onAER helps you prevent unnecessary wear-and-tear of your equipment as well as premature failure, and reduce unscheduled maintenance.


Unmatched Modulation and Efficiency
Benchmark Platinum water boiler is designed for condensing application in any closed loop hydronic system. It delivers unmatched burner modulation to match energy input directly to fluctuat­ing system loads to yield the highest possible seasonal efficiencies. And no other product packs as much capacity into such a small footprint.


Low Emissions
To minimize emissions, the Benchmark Platinum series is fitted with a low NOx burner whose emissions will meet the most stringent NOx and CO requirements. The fully modulating burner also maintains AERCO standards for energy efficiency, longevity, reliability and construction quality. The boiler can be field set for Ultra Low NOx emissions of 9 ppm.


Compact, Easy-to-Apply Design
With the smallest footprint in the industry and measuring only 79" high x 28" wide x 25" deep, the Benchmark Platinum 2500 and 3000 easily fits through a standard size doorway overcoming the most challenging projects in the smallest mechanical rooms. Benchmark Platinum boilers can be used as an individual unit or in modular arrangements and offers selectable modes of operation. In addition to controlling the boiler according to a constant set point, outdoor reset schedule or 4-20mA signal, one or more units can be connected to BAS system via integrated BACnet or Modbus protocols. Both protocols can be connected vis IP or RS485. For boiler plants ranging from 2-16 boilers, AERCO’S built-in Boiler Sequencing Technology (BST) can be utilized. For heating plants greater than 16 boilers, AERCO Control System (ACS) provides the right solution for up to 32 boilers. Likewise, Benchmark systems can be easily integrated with a facility-wide Energy Management or Building Automation System. 


Boiler Sequencing Technology (BST)
It requires less energy for a group of modulating boilers, each firing at “part load,” to heat a building, than for a single boiler operating at “full fire” to carry the entire workload. To meet building demand, the BST will employ as many boilers as available, each operating at its most efficient firing rate. Importantly, because the BST reacts in real-time to, up to 16 boilers, changes in the number of boilers available, users can take a unit offline for maintenance at any time or bring on back-up boilers for extremely cold conditions without changes to the BST. And as individual boilers are added or deleted, the energy delivered is automatically adjusted to prevent fluctuations in the header temperature of the plant.


Backup Manager
The EDGE’s BST incorporates a backup Manager logic that is automatically triggered if the main Manager is being serviced or is turned off. This safety feature minimizes the chance of the whole plant turning off or not operating properly due to manager being off. The EDGE’s BST is designed to connect to optional Dual-Bead headers and outdoor sensors to facilitate that logic.


Motorized Valves
The Belimo F6...HDU Series 2-way butterfly valves are designed to meet the needs of HVAC and commercial application requiring bubble tight shut-off for liquids. Typical applications include boiler isolation and balancing, combination system change-over, bypass and process control applications. These valves are customized to meet BST specific operation and are available as well

Options and Accessories

AERCO Control System (ACS)
The ACS is the best choice for maximizing heating plant efficiency if your heating plant has more than eight boilers or if you are designing a combination control system. There is an ACS relay panel available to provide additional pump and valve control for several combination control configurations.

Motorized Valves
The Belimo F6...HDU Series 2-way butterfly valves are designed to meet the needs of HVAC and commercial application requiring bubble tight shut-off for liquids. Typical applications include boiler isolation, chiller isolation, cooling tower isolation, change-over systems, air handler coil control, bypass and process control applications. Valves specifically designed for easy installation on BST configured boiler plants are available as well.

AERCO Protonode/Gateways
AERCO offers a multi-protocol, communications gateway to support integration with customers’ building control and energy management systems. The plug-n-play package supports integration with BACnet/IP, BACnet MS/TP, LonWorks, and Johnson Controls Metasys N2 systems. AERCO’s Communications Gateway is available for all AERCO boilers, water heaters and electronically controlled indirect systems.

Condensate Neutralizer Kit
AERCO Condensate Neutralizers are ideal for neutralizing condensate from condensing boilers and furnaces operating on natural gas or propane. The condensate is acidic and has the potential to harm the environment and the sewer system. The AERCO Condensate Neutralizer will raise the pH of the condensate to a more neutral level before it is discharged to drain.

Buffer Tanks
AERCO buffer tanks are ASME certified pressure vessels designed for use with high efficiency, low volume systems that incorporate low-mass condensing boilers. They add thermal mass, dampen fast transitions and minimize boiler cycling that occurs during zero or low domestic load conditions. The AERCO buffer tanks are available in two and four-port (Primary-Secondary) configurations.

Venting Mufflers
AERCO offers 6”, 8”, and 14” exhaust mufflers that are specifically designed with flanged ends to fit directly on the exhaust manifold of Benchmark Platinum boilers. The flanged-end design allows the muffler to be used with any venting system manufacturer – the only adapter required is an AERCO starter piece at one or both ends of the muffler.

Technical Documents

Application and Sizing Guidelines

Benchmark All Models Boiler Application Guide (TAG-0019) (GF-2070)

pdf 4.74 MB | February 17, 2017

Benchmark Electrical Power Wiring Guide (TAG-0048) (GF-2060)

pdf 928.3 KB | January 11, 2019

Benchmark Series Pre-Installation Venting & Combustion Air (TAG-0022) (GF-2050)

pdf 2.34 MB | September 14, 2018

Gas Components & Supply Design Guide (GF-2030, TAG-0047)

pdf 787.74 KB | August 14, 2018

onAER Predictive Maintenance Setup Guide

pdf 317.26 KB | April 3, 2019

Controls

BST Header Temperature Sensor (Direct Connect) (SD-A-1017)

pdf 38.22 KB | December 14, 2015

BST Header Temperature Sensor (Direct Connect) (SD-A-1017)

dwg 170.84 KB | March 10, 2016

BST Outdoor Temperature Sensor (Direct Connect) (SD-A-1018)

pdf 23.14 KB | December 14, 2015

BST Outdoor Temperature Sensor (Direct Connect) (SD-A-1018)

dwg 3.54 MB | March 10, 2016

Modbus Header Temperature Sensor-Kit 24444-1 (TID-0133)

pdf 394.24 KB | April 2, 2019

Installation and Piping Drawings

Benchmark 2500 and 3000 Anchor Bolt Location (SD-A-896)

dwg 170.25 KB | July 17, 2017

Benchmark 2500 and 3000 Anchor Bolt Location (SD-A-896)

pdf 25.55 KB | July 17, 2017

Benchmark Platinum Combination Heating/Domestic Hot Water Piping (SD-A-1124)

dwg 1.98 MB | March 15, 2017

Benchmark Platinum Combination Heating/Domestic Hot Water Piping (SD-A-1124)

pdf 303.43 KB | March 15, 2017

Benchmark Platinum SmartPlate Combination Heating/DHW Piping (SD-A-1123)

dwg 3.77 MB | February 17, 2017

Benchmark Platinum SmartPlate Combination Heating/DHW Piping (SD-A-1123)

pdf 356.97 KB | February 17, 2017

BMK 1500-3000 Space Heating DHW SmartPlate Snowmelt Applications (SD-A-1119)

dwg 3.98 MB | February 17, 2017

BMK 1500-3000 Space Heating DHW SmartPlate Snowmelt Applications (SD-A-1119)

pdf 308.87 KB | February 17, 2017

BMK 2500, BMK 3000 Multi Unit Installation-Primary Secondary (SD-A-960)

dwg 1.92 MB | March 15, 2017

BMK 2500, BMK 3000 Multi Unit Installation-Primary Secondary (SD-A-960)

pdf 232.62 KB | March 15, 2017

BMK 5000-6000 Dimensional Drawing Dual Rear Inlets (AP-A-1047)

pdf 106.79 KB | April 10, 2019

BMK 5000-6000 Dimensional Drawing Dual Rear Inlets (AP-A-1047)

dwg 646.03 KB | April 10, 2019

BMK Platinum 1500-3000 Multi Unit Installation w/ Dual Return (SD-A-1089)

dwg 1.91 MB | February 17, 2017

BMK Platinum 1500-3000 Multi Unit Installation w/ Dual Return (SD-A-1089)

pdf 193.47 KB | February 17, 2017

BMK Platinum 1500-3000 SPACE HEATING DHW SMARTPLATE SNOWMELT APPLICATIONS (SD-A-1093)

dwg 3.72 MB | March 15, 2017

BMK Platinum 1500-3000 SPACE HEATING DHW SMARTPLATE SNOWMELT APPLICATIONS (SD-A-1093)

pdf 367.57 KB | March 15, 2017

BMK Platinum 2500-3000 Space Heating DHW SmartPlate Applications

pdf 361.42 KB | July 12, 2017

BMK Platinum 2500-3000 Space Heating DHW SmartPlate Applications

dwg 3.68 MB | July 12, 2017

Clearance for Side-by-Side Unit Placement (SD-A-898)

dwg 232.97 KB | February 17, 2017

Clearance for Side-by-Side Unit Placement (SD-A-898)

pdf 68.61 KB | February 17, 2017

Clearance for Standalone Unit Placement (SD-A-897)

dwg 246.63 KB | February 17, 2017

Clearance for Standalone Unit Placement (SD-A-897)

pdf 57.27 KB | February 17, 2017

DHW Priority (ACS Only) BMK/SmartPlate/Buffer Tank Applications (SD-A-916)

dwg 3.63 MB | March 15, 2017

DHW Priority (ACS Only) BMK/SmartPlate/Buffer Tank Applications (SD-A-916)

pdf 411.3 KB | March 15, 2017

Primary Secondary Single Unit Installation (SD-A-959)

dwg 1 MB | February 17, 2017

Primary Secondary Single Unit Installation (SD-A-959)

pdf 154.18 KB | February 17, 2017

Legacy: Benchmark Platinum with C-More

AERCO C-More Technical Data Sheet

pdf 467.3 KB | April 10, 2019

BMK 750-6000 Internal IO Box Wiring Diagram (SD-A-903)

pdf 53.23 KB | April 11, 2019

BMK 750-6000 Internal IO Box Wiring Diagram (SD-A-903)

dwg 201.67 KB | April 11, 2019

C-More Control Panel (GF-112) (OMM-0032)

pdf 2.65 MB | April 10, 2019

C-More Onboard Boiler Sequencing Tech Field Wiring Diagram 24VAC (SD-A-1010)

pdf 151.98 KB | April 10, 2019

C-More Onboard Boiler Sequencing Tech Field Wiring Diagram 24VAC (SD-A-1010)

dwg 292.36 KB | April 10, 2019

C-More Onboard Boiler Sequencing Tech Field Wiring Diagram 24VAC with Modbus Device (SD-A-1012)

pdf 145.5 KB | April 10, 2019

C-More Onboard Boiler Sequencing Tech Field Wiring Diagram 24VAC with Modbus Device (SD-A-1012)

dwg 201.04 KB | April 10, 2019

C-More Onboard Boiler Sequencing Tech with ProtoNode and BAS Field Wiring Diagram 24VAC (SD-A-1011)

pdf 184.93 KB | April 10, 2019

C-More Onboard Boiler Sequencing Tech with ProtoNode and BAS Field Wiring Diagram 24VAC (SD-A-1011)

dwg 392.12 KB | April 10, 2019

C-More Onboard Boiler Sequencing Tech with ProtoNode and BAS Field Wiring Diagram 24VAC Modbus Device (SD-A-1013)

pdf 194.24 KB | April 10, 2019

C-More Onboard Boiler Sequencing Tech with ProtoNode and BAS Field Wiring Diagram 24VAC Modbus Device (SD-A-1013)

dwg 288.29 KB | April 10, 2019

Secondary External Low Water Cut-Off - Associated Wiring Diagram (SD-A-623)

pdf 55.21 KB | April 11, 2019

Secondary External Low Water Cut-Off - Associated Wiring Diagram (SD-A-623)

dwg 156.04 KB | April 11, 2019

Literature and Performance Data

AERCO AERtrim Technical Data Sheet

pdf 590.54 KB | April 10, 2019

AERCO Benchmark Platinum Brochure

pdf 7.47 MB | April 10, 2019

AERCO BST Technical Data Sheet

pdf 147.01 KB | April 22, 2019

Benchmark 3000 Altitude Derate Factors (C302.5)

pdf 35.31 KB | December 14, 2015

Benchmark Platinum 750-6000 Tech Data

pdf 489.3 KB | February 25, 2019

BMK 2500 / 3000 Water Side Pressure Drop

pdf 62.19 KB | December 14, 2015

Integration Panel for BMK BST Technical Data Sheet

pdf 344.05 KB | December 21, 2017

onAER Predictive Maintenance Sell Sheet

pdf 1.14 MB | April 3, 2019

Operation and Maintenance Manuals (O&M)

Benchmark Platinum 750-3000 User Manual Installation and Startup Guide (OMM-0115) (GF-200)

pdf 5.98 MB | November 30, 2017

Benchmark Platinum 750-3000 User Manual Operation, Service and Maintenance Guide (OMM-0116) (GF-201)

pdf 14.01 MB | December 6, 2017

Product and Component Drawings

Benchmark 2500 and 3000 Side Air Inlet Adapter (AP-A-921)

pdf 122.71 KB | May 30, 2018

Benchmark 2500, 3000 Dimensional Drawing (AP-A-915)

pdf 112.48 KB | November 5, 2018

Benchmark 2500, 3000 Dimensional Drawing (AP-A-915)

dwg 567.64 KB | November 5, 2018

Benchmark Platinum Drawing 750-6000

zip 404.29 KB | May 30, 2018

Specifications and Schedules

AERCO Boiler Schedule Tool

xlsx 81.11 KB | April 11, 2019

BMK Platinum Specification

doc 175 KB | April 10, 2019

Warranty

Benchmark Platinum Limited Warranty_11-01-2016

pdf 87.36 KB | November 2, 2018

Wiring

Benchmark Platinum Edge Wiring Diagram (SD-A-1177)

pdf 203.6 KB | April 11, 2019

Benchmark Platinum Edge Wiring Diagram (SD-A-1177)

dwg 101.45 KB | April 11, 2019

Edge Controls Onboard Boiler Sequencing Tech BAS and Field Wiring (SD-A-1174)

pdf 161.17 KB | April 10, 2019

Edge Controls Onboard Boiler Sequencing Tech BAS and Field Wiring (SD-A-1174)

dwg 212.31 KB | April 10, 2019

Edge Controls Onboard Boiler Sequencing Tech Combination Plant w/ Swing Valves Field Wiring (SD-A-1170)

pdf 169.77 KB | April 10, 2019

Edge Controls Onboard Boiler Sequencing Tech Combination Plant w/ Swing Valves Field Wiring (SD-A-1170)

dwg 216.59 KB | April 10, 2019